Unexpected conditions and owner-requested revisions can change a project. A change order records what is changing and what that means before the added or substituted work proceeds.
Pause to define the change
Ask the contractor to describe the newly discovered condition or requested revision, the affected portion of the original scope, and the proposed solution. Photos, measurements, and product details can make the reason for a change easier to evaluate.
Separate urgent safety or damage-control steps from permanent repairs. If immediate action is necessary, document the limited authorization and return to a written scope for the remaining work.
Record the cost and schedule effects
The change order should state the added or credited amount, payment timing, materials, labor, and any assumptions or exclusions. It should also explain whether the change affects permits, inspections, warranties, or coordination with other trades.
Ask for the revised completion timeline and any effects on access or use of the home. If the contractor cannot yet determine the full impact, agree in writing on the investigation step, approval limit, and when a firm scope will be provided.
- Do not approve a blank or open-ended authorization.
- Keep the change order with the original contract and updated project total.
Approve deliberately and keep the record
Compare the change against the original contract and request clarification on overlaps to avoid paying twice for an included task. Obtain written approval from the people authorized under the contract before non-emergency added work begins.
Keep copies of revised drawings, product selections, receipts, inspection records, and messages that confirm decisions. The signed change order—not a hallway conversation—should show the final agreed scope and amount.
Sources & further reading
Original references behind this piece. Follow the links to examine the source material for yourself.